Job Title: On Street Operative (E-Cargo Rider)
Location: Penton Depot
Contract Type: Permanent
Working Hours: 16 hours per week, Saturday and Sunday 8.30am to 5pm
Salary: £27,352 FTE per annum + excellent benefits
London Cycle Hire, or Santander Cycles, is the largest cycle hire scheme in the UK and regularly records over 1 million hires a month. The Scheme is available 24/7, 365 days a year. We operate more than 12,300 bikes, 500 eBikes (additional 1400 in 2024) and over 800 bike docking stations across London. We help Londoners get around quickly and easily in the most environmentally friendly way possible. The scheme recently expanded to Southwest London so now you can saddle up anywhere from Shepherds Bush to Canary Wharf and Wandsworth Town to Camden Town.
As the On Street Operative your key responsibility will be swapping batteries and triaging bikes to support our bike fleet and ensure our customers get where they want to go. You will be travelling around London using an E-Cargo bike. All eCargo Bike training will be provided and if successful will receive a professional qualification in eCargo Bike riding.
You will be the public face of Serco’s London Cycle Hire team in the community, representing the business in a very positive way and interacting with members of the public in a friendly and approachable manner
Other responsibilities where required include:
- Supporting Cycle Hire Hubs, when necessary, across the scheme during morning & evening peaks
- Transporting eBike batteries using eCargo Bikes across the city
- Completing mobile triage of Cycle Hire fleet across the scheme
- Providing assistance to the workshop on an adhoc basis to support workshop operations
You will be a confident cyclist who is physically capable to keep up with demand on-street and work in a target pressured environment.
You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as On Street and Redistribution Operatives who now hold Team Leader, Operations Manager and Contract Manager titles.
What do I need to do the role?
This is a role that is vital to the success of the Cycle Hire Scheme, and we are looking for candidates that take great pride in their work and are committed to being the best ambassadors for the Cycle Hire Service. Our On Street Operatives directly contribute to making London a greener place to live and visit and are responsible for making sure our bikes are safe for all to use, so it is important that you are able to take that responsibility seriously and are a considerate and courteous operative.
We are dedicated to the ongoing development and career progression of our On Street Operatives, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.
It is desirable that you hold a clean driving license for at least 1 year and have previous delivery / cycling experience and we will provide any additional training you may need.
You will be a confident cyclist who is physically capable to keep up with demand on-street and work in a target pressured environment.
Please note, this position is subject to random drug and alcohol testing.
If you feel you meet the above criteria, then please apply today!
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s live
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free Cycle Hire membership worth up to £120 and 15% off a new bike
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment, online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Job Title: On Street Operative (E-Cargo Rider)
Location: Penton Depot
Contract Type: Permanent
Working Hours: 16 hours per week, Saturday and Sunday 8.30am to 5pm
Salary: £27,352 FTE per annum + excellent benefits
London Cycle Hire, or Santander Cycles, is the largest cycle hire scheme in the UK and regularly records over 1 million hires a month. The Scheme is available 24/7, 365 days a year. We operate more than 12,300 bikes, 500 eBikes (additional 1400 in 2024) and over 800 bike docking stations across London. We help Londoners get around quickly and easily in the most environmentally friendly way possible. The scheme recently expanded to Southwest London so now you can saddle up anywhere from Shepherds Bush to Canary Wharf and Wandsworth Town to Camden Town.
As the On Street Operative your key responsibility will be swapping batteries and triaging bikes to support our bike fleet and ensure our customers get where they want to go. You will be travelling around London using an E-Cargo bike. All eCargo Bike training will be provided and if successful will receive a professional qualification in eCargo Bike riding.
You will be the public face of Serco’s London Cycle Hire team in the community, representing the business in a very positive way and interacting with members of the public in a friendly and approachable manner
Other responsibilities where required include:
- Supporting Cycle Hire Hubs, when necessary, across the scheme during morning & evening peaks
- Transporting eBike batteries using eCargo Bikes across the city
- Completing mobile triage of Cycle Hire fleet across the scheme
- Providing assistance to the workshop on an adhoc basis to support workshop operations
You will be a confident cyclist who is physically capable to keep up with demand on-street and work in a target pressured environment.
You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as On Street and Redistribution Operatives who now hold Team Leader, Operations Manager and Contract Manager titles.
What do I need to do the role?
This is a role that is vital to the success of the Cycle Hire Scheme, and we are looking for candidates that take great pride in their work and are committed to being the best ambassadors for the Cycle Hire Service. Our On Street Operatives directly contribute to making London a greener place to live and visit and are responsible for making sure our bikes are safe for all to use, so it is important that you are able to take that responsibility seriously and are a considerate and courteous operative.
We are dedicated to the ongoing development and career progression of our On Street Operatives, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.
It is desirable that you hold a clean driving license for at least 1 year and have previous delivery / cycling experience and we will provide any additional training you may need.
You will be a confident cyclist who is physically capable to keep up with demand on-street and work in a target pressured environment.
Please note, this position is subject to random drug and alcohol testing.
If you feel you meet the above criteria, then please apply today!
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s live
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free Cycle Hire membership worth up to £120 and 15% off a new bike
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment, online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Proud member of the Disability Confident employer scheme
About Disability Confident
Start Date: 01.04.2025
Telephone:
Contact person:
Company: Serco Limited
United Kingdom,
email Apply Now
Octane Recruitment Ltd in
Stockport
05.04.2025
Roadside Technician - Stockport - Night ShiftSalary: £41,200 basic + Overtime at £29.71ph + Company Van OTE 53k+Days: 5 days out of 7Ref: 27850We have an exciting new job vacancy available for a Roads...
Hays Specialist Recruitment in
Manchester
05.04.2025
Your new companyYour new company is located in Manchester City Centre, and is a well established and successful BIM outscoring company. They work across multiple projects and schemes simultaneously wi...
inploi in
Manchester
05.04.2025
Updated on: 05.04.2025
KTP Youth Justice AssociateLocation: Manchester All Saints Campus and GMCA Tootal Building, 54 Oxford Road, Manchester, M1 6EUFaculty / Function: Arts & HumanitiesSalary: £37,000Contract Type: Fixed T...
Hays Specialist Recruitment in
Manchester
05.04.2025
Your new company Hays are recruiting for a permanent Marketing Manager. This role is based in Manchester city centre for a digital marketing business. Your new role As marketing manager, you will mana...
Hays Specialist Recruitment in
Manchester
05.04.2025
Your new company Hays are recruiting for a permanent legal secretary. This role is based in Manchester city centre. Comprehensive fee earning support is essential. Your new role You will provide secre...
Serco Limited in
Bank
04.04.2025
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team o...
Octane Recruitment Ltd in
York
04.04.2025
Roadside Technician - YorkSalary: £35,000 basic, OTE 53k + Company Van plus overtimeHours: Monday - Friday, 40 hours per week, Saturdays on a rotaRef: 27853We have an exciting new job vacancy availabl...
BaxterStorey in
London
04.04.2025
Updated on: 04.04.2025
Company Description Pastry Chef de Partie - Mon to Fri - Moorgate London - MoorgateSalary: £33,000 Benefits:28 Days holiday including bank holidaysPlus your birthday off3 volunteering days3 days gran...
City Centre Recruitment in
Wincanton
03.04.2025
Job Title: Maintenance EngineerLocation: Wincanton, SomersetWorking Hours: Rotating, Monday – Friday, 6am – 2pm & 2pm – 10pmSalary: £42,000 - £44,000 PADuration: PermanentWe are looking for a Maintena...
City Centre Recruitment in
Bridgwater
03.04.2025
The detailsPosition: Bagging OperativeLocation: Bason Bridge, SomersetSalary: £13.18 - £13.81 PHWorking Hours: Monday – Friday, Rotating weekly shiftsWeek 1: 6am - 2.30pmWeek 2: 2pm - 10.30pmWeek 3: 1...
City Centre Recruitment in
Bruton
03.04.2025
Job Title: Supply Chain AdministratorLocation: WincantonSalary: £24,900 per annum (DOE, with potential company pay review in April 2025)Working Hours: Monday - Friday, 08:00 - 17:00 (with occasional o...
Hays Specialist Recruitment in
Manchester
03.04.2025
Your new company Hays is currently recruiting for an Operations Manager role for a leading and prestigious property management company. The role will be based at their newest development site in Manch...
Hays Specialist Recruitment in
Manchester
03.04.2025
Your new company Hays are recruiting for a temporary to permanent Workplace Coordinator. This role is fully office based in Manchester city centre. Your new role You will be responsible for the day-to...
City Centre Recruitment in
Bridport
03.04.2025
FEE EARNER (PRIVATE CLIENT)BridportPERMANENT POSITIONMon-Thurs 09.00am - 17:30pm Fri: 09.00am to 17.00pmSalary £32,000 to £58,000 DOEIMMEDIATE START / NOTICE PERIODS CONSIDEREDAre you an experienced F...
City Centre Recruitment in
Beaminster
03.04.2025
MAINTENANCE ENGINEER (FOOD PROTECTION)Beaminster, DorsetPERMANENT POSITIONSALARY up to £50k per annum (£42k+enhancements/on-call)IMMEDIATE START / NOTICE PERIODS CONSIDEREDAre you a Multi Skilled Main...
City Centre Recruitment in
Bridport
03.04.2025
PARALEGAL (PRIVATE CLIENT)BridportPERMANENT POSITIONMon-Thurs 09.00am - 17:30pm Fri: 09.00am to 17.00pmSalary £24,000 to £30,000 DOEIMMEDIATE START / NOTICE PERIODS CONSIDEREDAre you an experienced Pa...
Octane Recruitment Ltd in
Ayr
03.04.2025
Roadside Vehicle Technician Ayr Salary: £35,000 basic (OTE of £53,000) Hours: Monday - Friday, 40 hours per week, between the hours of 8am - 8pm, 1 in 4 Saturdays Ref: 27844We have an exciting new job...
Hays Specialist Recruitment in
Manchester
03.04.2025
Your new company Professional services company based in the heart of Manchester city centre. They are seeing continued growth and success in their industry and, as such, are looking for a professional...
Hays Specialist Recruitment in
Cardiff
03.04.2025
Are you a self-starter with a sales background looking to maximize your earning potential? If these aspirations resonate with you, we'd love to hear from you.. Specialism: TechnologyLocation: Hays Rec...
Hays Specialist Recruitment in
Manchester
02.04.2025
Your new companyWorking for a Global Asset Manager, based in Manchester City Centre with an EMEA reach. This company is a leading name across the international financial services sector, with one of t...