About the role
Availability WindowOur Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Making sure the store is always clean, tidy, and well-presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere, that’s inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well-informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognising and celebrating colleagues within the team who are providing great service
You will need
- To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
- To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- To be motivating, so you can inspire your team to deliver beyond expectations
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
- There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
- It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they’re what makes Tesco, Tesco
- Your voice matters, and we’ll always welcome and listen to your ideas and opinions
- We put your wellbeing first, and support is always available if you need it
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme
About Disability Confident
Start Date: 28.02.2025
Telephone:
Contact person:
Company: Tesco
United Kingdom,
email Apply Now
Making Space in
Rotherham
09.03.2025
We have an opportunity available for a Full Time Support Worker - Supported Living to join the team at Ivanhoe Community Supported Living based in Rotherham, South Yorkshire S66 9EF.The 24 hour CQC re...
Manpower UK Limited in
Dukinfield
09.03.2025
Updated on: 09.03.2025
An exciting opportunity has arisen to join a world leading global organisation. Our client, a leading, global FMCG company with brands such as PG Tips, Dove, Knorr, Persil & Magnum, are currently look...
Sasse Limited in
Speke
09.03.2025
Job AdvertJob Title: Shunter/Cleaner/Fueller Location: Speke (L24 9JT) Job Type: Permanent, Full-Time Contracted: 37.5 hours per week, 5 out of 7 days per rota Salary: £12.00 per hour Benefits: * ...
Sasse Limited in
Liverpool
09.03.2025
Job AdvertJob Title: Shunter/Fueller/CleanerLocation: Old Swan Bus Depot (L13 6RF) Job Type: Permanent, Full-TimeContracted: 35 hours per week, 5 out of 7 days per week as per rotaSalary: £12.00 per h...
Sasse Limited in
Bootle
09.03.2025
Job AdvertJob Title: Shunter/Cleaner/FuellerLocation: Bootle Arriva Bus Depot (L20 6BF) Job Type: Permanent, Full-TimeContracted: 35 hours per week, 5 out of 7 days per week as per rotaSalary: £12.00 ...
Hastings Direct in
Leeds
09.03.2025
Field SurveyorLocations: Homeworking/Remote/Field BasedWelcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and...
The Gym Group in
Oxford
09.03.2025
Updated on: 09.03.2025
GENERAL MANAGER COMPETITIVE SALARY & BENEFITS Oxford AbingdonHere at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that...
The Together Trust in
Openshaw
09.03.2025
Package Description: Together we make a difference, develop and learn, and support each other.Every day with us is different, but our mission remains the same: To champion the rights, needs and ambiti...
The Together Trust in
Cheadle
09.03.2025
Package Description: Senior Finance Business Partner OpportunityTogether we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the sa...
MHA in
St Leonards-on-Sea
09.03.2025
Care Assistant (Nights) based at Lauriston, St Leonards on Sea Available Hours:Permanent - Full Time - 44 hours per weekSalary £12.31 per hour Please note we are only accepting candidates currently li...
MHA in
St Leonards-on-Sea
09.03.2025
Care Assistant (Days) based at Lauriston, St Leonards on Sea Available Hours:Permanent - Full Time - 39 hours per weekSalary £12.31 per hour Please note we are only accepting candidates currently livi...
Advinia Health Care in
Falkirk
09.03.2025
Ready for a Chef role that lets you be creative? If so, joinusas a Chef working alongside a dedicated catering team. Become a crucial part of the home team working 30 hours a week, crafting daily meal...
Vacancy Filler in
St Albans
09.03.2025
Driver St Albans40 hours per weekMonday to Friday with Saturdays on a rota Salary – £27,446.00 per annum plus pension and company benefitsWe have an exciting opportunity for a friendly and reliable Dr...
Vacancy Filler in
Twickenham
09.03.2025
Part Time Retail Sales AdvisorTwickenham20 hours per week over 5 daysMonday to Friday with Saturdays on a rotaSalary – £13,723.00 per annum plus pension and company benefitsWorking pattern:Week 1: Tue...
Vacancy Filler in
Poole
09.03.2025
Retail Sales AdvisorPoole 40 hours per week over 5 daysMonday to Friday with Saturdays on a rotaSalary £25,255.00 per annum plus pension and company benefits We have an exciting opportunity for a moti...
Vacancy Filler in
Bristol
09.03.2025
Driver with Retail Sales Advisor DutiesBristol40 hours per week over 5 daysMonday to Friday or with Saturdays on a rotaSalary £25,2555 per annum plus pension and company benefitsWe have a great opport...
Sodexo Ltd in
Read
09.03.2025
Make a fresh start in a company that cares.Work with the best in the business, as an Industrial Cleaner at Little Island, Co. Cork! Bring your enthusiasm for a job well-done to our cleaning services t...
Sodexo Ltd in
Carterton
09.03.2025
As a Retail Assistant at Sodexo in RAF Brize Norton, Carterton, Oxfordshire, OX18 3LX You'll keep day to day retail business running by serving a range of products in our convenience store! This is a...
Sodexo Ltd in
Carlisle
09.03.2025
Serve incredible food, enjoy incredible perks!Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Dalston Carlisle CA5 7NH! Feed our customers and we'...
Sodexo Ltd in
Carlisle
09.03.2025
Serve incredible food. Share incredible moments.Feed our customers and we'll fuel your career, as a Chef Supervisor with Sodexo in Dalston Carlisle CA5 7NH! For a role that’s a perfect mix of passion,...